Privacy Policy

Effective Date: July 26, 2026

Tidy Vegas is operated by Starin Solutions, LLC in Las Vegas, Nevada. This Privacy Policy explains how Tidy Vegas collects, uses, stores, and shares information when customers, service providers, visitors, and other users access the Tidy Vegas website, application, accounts, listings, and related services.

By using Tidy Vegas, you acknowledge the practices described in this Privacy Policy. Your use of Tidy Vegas is also subject to our Terms of Use and any additional notices presented when information is collected.

1. Information We Collect

Information You Provide

Depending on how you use Tidy Vegas, we may collect information such as:

• Name and account username
• Email address and telephone number
• Mailing address, city, state, ZIP code, and service area
• Login credentials and account-security information
• Customer service requests and descriptions of needed work
• Messages, responses, bids, estimates, questions, and account communications
• Provider business names, descriptions, services, qualifications, and experience
• Provider availability, pricing practices, service methods, and coverage areas
• Business logos, profile images, photographs, and other uploaded content
• Website, social-media, and third-party review-profile links
• Provider application, approval, verification, and payment information
• Reports, complaints, correction requests, and supporting documentation
• Communication and notification preferences
• Any other information you voluntarily provide

Payment Information

Card payments may be processed through Stripe or another identified payment processor. Tidy Vegas does not ordinarily receive or store your complete payment-card number. Payment processors may collect and process payment details under their own privacy policies and security practices.

When a user chooses an alternative payment method such as Zelle, Tidy Vegas may receive payment references, sender information, transaction details, screenshots, or other information needed to review and verify the payment.

Information Collected Automatically

When you use the website or app, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Date and time of access
• Pages, screens, and features viewed
• Referral source and navigation activity
• Login, session, security, and error-log information
• Cookie and similar technology information

2. How We Use Information

We may use collected information to:

• Create, maintain, secure, and support user accounts
• Publish and manage approved provider listings
• Receive and display customer service requests
• Match customer requests with relevant providers
• Deliver provider bids and responses to customer accounts
• Allow customers and providers to communicate through Tidy Vegas
• Release customer contact information when authorized by the customer
• Review provider applications, listings, keywords, and profile content
• Process and verify payments
• Send account, transaction, request, bid, payment, and security notices
• Provide customer service and technical support
• Investigate complaints, reports, misuse, fraud, and security concerns
• Maintain administrative records and audit trails
• Improve the website, app, matching process, and user experience
• Comply with legal obligations and enforce Tidy Vegas policies

3. Customer Contact Information

Tidy Vegas is designed to allow customers to review provider responses before disclosing direct contact information.

When a customer posts a need, responding providers may initially receive information needed to evaluate the opportunity, such as the general type of service, approximate service area, requested timing, and description of the work. Unless the customer chooses otherwise, the provider will not initially receive the customer’s:

• Full name
• Telephone number
• Email address
• Exact street address or service location

The customer may later choose to release some or all contact information to a selected provider. Once information is released, the provider’s use of that information is also governed by the provider’s own practices and obligations.

Tidy Vegas does not guarantee that a user will never disclose identifying information through a request description, uploaded photograph, message, or other content. Users should avoid including private contact details in open-text fields unless they intend to share them.

4. Provider Information and Public Listings

Providers may submit information for an internal provider record and, if eligible, a public listing. Information marked or intended for public display may be visible to visitors, search engines, and other users.

Public listing information may include:

• Business or provider name
• Logo or profile image
• Business description
• Services offered
• General service area
• Business hours and availability
• Website and approved external links
• Approved third-party review-profile links
• Other information the provider submits for public display

Bid Only providers do not ordinarily appear in public provider search results. Tidy Vegas may still retain their account, application, verification, payment, service, service-area, and participation records for internal operations and bidding access.

5. How Information May Be Shared

We may share information in the following circumstances:

With Customers and Providers

Information may be shared as needed to operate listings, service requests, matching, bids, account communications, and customer-authorized contact release.

With Service Providers

We may use third parties that support hosting, email delivery, payment processing, security, analytics, database management, backups, website operations, and technical support. These parties may process information as needed to perform services for Tidy Vegas.

For Legal, Safety, and Enforcement Reasons

We may preserve, use, or disclose information when reasonably necessary to:

• Comply with law, legal process, court orders, or government requests
• Protect users, providers, Tidy Vegas, Starin Solutions, LLC, or the public
• Investigate fraud, abuse, threats, policy violations, or unlawful activity
• Enforce agreements, payment obligations, and platform rules
• Establish, exercise, or defend legal claims

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Where appropriate, reasonable notice will be provided regarding material changes affecting personal information.

With Permission

We may share information when you request, authorize, or consent to the sharing.

6. Sale of Personal Information

Tidy Vegas does not sell customer contact information to service providers. Providers receive customer contact information only when the customer chooses to release it or otherwise provides it directly.

Tidy Vegas does not operate as a data-broker service selling lists of customer names, phone numbers, email addresses, or exact service locations.

7. Cookies and Similar Technologies

Tidy Vegas may use cookies and similar technologies for essential site operation, login sessions, security, preferences, performance, measurement, and permitted analytics.

Visitors can review available choices through the cookie-preference control presented on the website and through the separate Cookie Preferences page.

Disabling essential cookies may prevent login, account access, saved settings, or other features from working correctly.

8. Communications and Notifications

Tidy Vegas may send operational communications concerning account access, provider applications, customer requests, bids, payments, approvals, corrections, security, reports, and policy matters.

Customers and providers may be offered choices regarding the timing and frequency of certain request and bid notifications. Some essential account, payment, security, and legal notices cannot be disabled while an account remains active.

Marketing communications, when offered, may be declined using the unsubscribe method included in the communication or through available account settings.

9. Data Security

Tidy Vegas uses reasonable administrative, technical, and operational measures intended to protect information from unauthorized access, use, alteration, loss, or disclosure.

No website, application, transmission method, or storage system can be guaranteed completely secure. Users are responsible for protecting their login credentials and should notify Tidy Vegas promptly if unauthorized account activity is suspected.

10. Data Retention

Information may be retained for as long as reasonably necessary to:

• Operate and support active accounts
• Maintain listings, requests, bids, payments, and communication records
• Preserve administrative and audit histories
• Resolve complaints, disputes, chargebacks, and legal claims
• Detect fraud, abuse, and policy violations
• Meet accounting, tax, contractual, and legal obligations

Some information may remain in backups, archived records, security logs, transaction records, or audit trails after an account or public listing is closed.

11. Account Access, Corrections, and Deletion Requests

Users may update certain account or profile information through available account controls. Requests to access, correct, or delete other personal information may be submitted through the Contact Tidy Vegas page.

Tidy Vegas may need to verify the requester’s identity before completing a request. Certain information may be retained where necessary for payments, fraud prevention, disputes, safety, legal compliance, audit records, or the rights of other users.

12. Nevada Privacy Requests

Nevada residents may submit privacy-related requests through the Contact Tidy Vegas page. Please clearly identify the request as a “Nevada Privacy Request” and provide enough information for Tidy Vegas to locate the relevant account and reasonably verify the request.

13. Children’s Privacy

Tidy Vegas is intended for adults and is not directed to children under 13. We do not knowingly request that children under 13 create customer or provider accounts.

A parent or legal guardian who believes a child has submitted personal information may contact Tidy Vegas to request review and appropriate action.

14. Third-Party Websites and Providers

Tidy Vegas may contain links to provider websites, social-media pages, review platforms, payment processors, and other third-party services. Their collection and use of information are governed by their own policies, not this Privacy Policy.

Service providers listed on or responding through Tidy Vegas are independent parties. Tidy Vegas does not control every provider’s independent privacy, recordkeeping, communication, or data-security practices.

15. Changes to This Privacy Policy

Tidy Vegas may update this Privacy Policy as the platform, services, technology, or legal requirements change. The revised policy will be posted on this page with an updated effective date.

Where appropriate, additional notice may be provided through the website, app, account dashboard, or email.

16. Contact Tidy Vegas